ADIMS (ADI Managed Services) delivers global B2B e-commerce integration solutions. Through the company's key offerings, EDIS Managed Services, we enable simplified document exchange, enhanced supply chain visibility and streamlined communications with trading partners.
Mapping and Translation—Mapping of data structures from the format of internal applications such as Microsoft Dynamics, SAP or Oracle ERP to the formats required by external trading partners such as EDI (ANSI X12, Tradacoms, EDIFACT), XML and RosettaNet.
Trading Community Management—ADIMS performs on-boarding of trading partners such as customers, suppliers, distributors, logistics providers and financial institutions on your behalf.
Technical Support—ADIMS provides 24×7 call center support, troubleshooting and problem resolution. Support is offered in numerous time zones around the world.
Data Center Operations—ADIMS performs all day-to-day management of the B2B infrastructure, including systems health monitoring, data backups, network management, systems administration, database management and application support.
Visibility and Reporting—The ADIMS Active Documents application provides customers with enhanced visibility to B2B transactions. The service consists of error alerting and reporting, usage reporting, document and acknowledgement tracking, and root cause analysis. A new service called Agile EDI is being launched which will provide free text search capabilities very soon.