Friday, July 21, 2017
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Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offer-er, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.

The offer-er remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.

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Managed Services

Managed Services is our strength and we have been able to showcase our abilities providing comprehensive end-to-end services.
We provide the entire stack of services which involve : 
Infrastructure, Platforms, Software Applications and Integration

Thanks to a superior understanding of how a well-managed data center should operate, Agile Data has developed core competencies in the analysis, design, deployment, and support of mission-critical computing environments and managed services for your IT assets.

Add to these capabilities a unique combination of security expertise, best practices in IT consulting, and superior data center services and you have an IT service management partner that ensures your business information is protected, managed, and available on demand.

Agile Data offers a full range of managed services, including remote monitoring, backup, and replication services, IT infrastructure management, managed customer IT environments, and on-site or remotely managed data storage and protection services.


Making Business Easy

By addressing every customer's unique requirements, Agile Data utilizes a scalable portfolio of managed services to enable business continuity, disaster recovery, and operational efficiency. Agile Data offers the following managed services:

  • Virtual Server Hosting
  • Data Backup Services
  • IT Infrastructure Management
  • Secure Archiving For The Enterprise
  • Managed Security Services
  • Remote Systems and Network Management
  • Remote Backup Services
  • Remote Replication Services
 
EDIS Managed Services Infrastructure

 
Securing your Customers Data

As a business professional, there are a number of tools from which to choose for communication and collaboration. It would be impossible to conduct business everyday without email. Additionally, you use solutions such as FTP to send large files to colleagues, business partners and clients. In a hurry, you may use expensive, expedited shipping services or a courier for your confidential and proprietary documents.

While there are many forms of communication, do you have 100 percent confidence that the content of the message or file being exchanged is secure? While these services, “get the job done” in most cases, they ineffective, costly and provide no guarantee that your documents will arrive securely or on time. So how can you transfer messages and files securely, instantly and a reasonable price?

secure business communications solution can be used to exchange information or files quickly and securely inside and outside of your organization. As easy-to-use as email, a secure business communications solution, enables you to send important, confidential or proprietary information instantly. Just type a message or attach a file and click to send.

 
What Data are your Employees sending out ?

Business communications today is a complex issue for most organizations. With so many tools, whether its email, mobile apps or FTP, it is difficult for users to know the most effective solution for sending confidential or proprietary information. From an information security standpoint, these data exchange solutions are insecure, ineffective and can potentially cause data breaches within your organization.

As an IT manager, are you constantly concerned with how and what information your employees are exchanging  within and outside your organization? With a secure business communications solution, you gain visibility and control over your organization’s business communications with process status, exceptions and transactions and trends. Additionally, deploying via SaaS provides an affordable cost of ownership and quick return on investment due to ease of use and quick implementation.

Finally, providing your business users with a way to communicate securely and seamlessly without disrupting their daily activities enables you to relax knowing they aren’t circumventing IT by uses one-off, insecure communication methods to get their job done.

Do you know how your users send out confidential or sensitive information?

 
Protecting your Data and Your Partnerships

Secure all points of contact with Partners

In an Information Week Analytics report, “Inside Out: Protecting Your Partnerships and Your Data,” Curtis Franklin, Jr. of Dark Reading writes, “Partners are a critical element (to enterprise security) – in fact, their importance is matched only by the potential threat they pose to the security of corporate data and the network infrastructure. For IT professionals, the vital question is how to balance trust versus risk in enabling communication between the organization and partners.”

The report adds, “there have been instances in which partner connections were used to steal data or sabotage computer systems. These breaches show us that enterprises must stay vigilant about security, even in dealing with their closest and most trusted suppliers.” Other findings? “The difference between employee and partner risk varies by industry – in food service, partners accounted for as many as 70 percent of breaches; in the technology arena, partners accounted for only 18 percent.”

Organizations must be wary of:

  • the introduction of malware
  • confidential software theft
  • the data at risk – proprietary, intellectual property to private customer information

While concrete corporate security policies, firewalls and other security measures, help alleviate the threat, how do you ensure B2B partner and trading partner security is achieved while still optimizing those partnerships, making it easier for your partners to do business with you?

B2B Managed File Transfer – From secure ad-hoc file transfer to EDI to enterprise-wide Managed File Transfer a complete B2B communications solution can prevent these breaches from happening to you. Because whether the breach is accidental or intentional, the damage has still been done.

 
Consolidate Apps?

In the InformationWeek article, “The Sprawl Stops Here!,” Michael Biddick makes important points in the benefits of application consolidation. The article starts out with the statement, “Application consolidation should never go out of style.” The debate between growth and trimming maintenance and support costs seems to be an argument that will continue to polarize IT executives.  Moreover, the article states, “in terms of business justification, the case for consolidating apps is one of the easiest to make but the hardest to implement.”

Why? Most people don’t like change. Many people, may in fact, have a vested interest in an application, whether homegrown, customized or proprietary. The article states, “custom products cost more to maintain than commercial alternatives, if they exist.” To successfully consolidate application across the enterprise, all affected departments need to be on board. This often becomes challenging, especially in time of mergers & acquisitions, when tensions are high and most staff members are thinking about redundant positions or departments.  Also, preferred applications or custom-built applications will be met with much opposition due to the resources and time put into developing the app. The question becomes: “Is there business value in the app?”

Consolidation drivers are clear: reduce cost and complexity. Biddick writes, “The more complex the software and systems involved, the greater the return for consolidation.”

Applications that are interoperable can bring further consolidation. What if you were able to consolidate your file transfer along with your job scheduling processes? The result would be increased visibility enterprise-wide, better communications between departments, less complexity, and ultimately affecting the bottom line.

 

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